The Poppengut team is at your assistance for any questions that may arise. Contact us by using our contact form, by phone at the number +43 (0) 7564 5268 or by fax at the number +43 (0) 7564 5268-11.
Use of all hotel & leisure facilities at your own risk.
- All our rates are given in euros and per person including “Body and Soul” half-board and hotel amenities, excluding visitor’s tax at € 2,00 per person, per night.
- Credit for bed & breakfast arrangement € 10,00 from the standard rate (not applicable to packages).
- No refunds offered for unused services.
- Single supplements according to price list.
If you also specify a specific room number for the desired room type, we will endeavor to meet your wishes. However, we can not grant you a firm, binding commitment.
- The restaurant, hotel bar and all rooms are non-smoking.
- We have arranged for a smoker’s corner on the way out to the garden, very closely located to the hotel bar.
- Small dogs are allowed on inquiry and charged € 15,00 per night not including food.
- Dogs are not allowed in the restaurant and spa areas – thank you for your understanding.
- We reserve the right to add a cleaning charge to your bill if necessary.
Arrival and departure
- Check-in time is at 2.00pm, check-out time is at 11.00am.
- If you arrive after 6:00pm, please let us know.
- On the day of departure our spa facilities can be used free of charge until 3.00pm - until 7.00 pm including afternoon snack & cake buffet for € 18,00 per person (only after signing up at reception).
When booking, the Austrian Hotel Contract Conditions apply.
It is a pity if booked rooms remain free, although other guests would have liked to come. But everyone can come up with something in between. Please inform us in time about your no-show. We try to be tolerant if we can occupy the room again. Otherwise, the following rules apply:
Free cancellation until 1 month before arrival
from 1 month before arrival: 40% of the travel price
from 10 days before arrival: 70% of the tour price
from 7 days before arrival or early departure: 100% of the tour price
Plan your vacation worry-free, even during the Corona period
Due to the uncertainty surrounding the coronavirus, we have adjusted our cancellation conditions for the upcoming summer saison 2022. There are no cancellation fees in the following cases:
any official orders
Attention, the Corona cancellation conditions in the event of illness and individual quarantine only apply to the room booked and, in the case of families, only to parents including children, not to befriended couples or other things.
In this case, we will of course refund the deposit you have already paid.
Health & spa
- We strongly recommend you book your spa treatments at the time you are making your room reservation so we are able to ensure you get the times you want.
- We do not offer refunds for treatments not made use of as part of a spa package.
- Cancellations at short notice are subject to a 50% charge.