Important hotel information

Any question?

The Poppengut team is at your assistance for any questions that may arise. Contact us by using our contact form, by phone at the number +43 (0) 7564 5268 or by fax at the number +43 (0) 7564 5268-11.

 

Room rates

  • All our rates are given in euros and per person including “Body and Soul” half-board and hotel amenities, excluding visitor’s tax at € 1,52 per person, per night.
  • Credit for bed & breakfast arrangement € 10 from the standard rate (not applicable to packages).
  • No refunds offered for unused services.  
  • Single supplements according to price list.

 


Smoking policy

  • The restaurant, hotel bar and all rooms are non-smoking.
  • We have arranged for a smoker’s corner on the way out to the garden, very closely located to the hotel bar.

Dogs

  • Small dogs are allowed on inquiry and charged € 15 per night not including food.
  • Dogs are not allowed in the restaurant and spa areas – thank you for your understanding.
  • We reserve the right to add a cleaning charge to your bill if necessary.

Arrival and departure

  • Check-in time is at 2.00pm, check-out time is at 11.00am. On the day of departure our spa facilities can be used free of charge until 3.00pm.
  • For an extra charge of € 15 per person they can be used until 7.00pm (only after signing up at reception).

Reservations

  • Room reservations must be guaranteed by a deposit. Late arrivals or early departures are charged a cancellation fee according to the Austrian Hotel Contract Conditions. Cancellation notices received one month or more prior to the arrival date will receive a full refund. Cancellation notices received less than one month from the arrival date will forfeit their deposit. We offer cancellation insurance to our guests. Cancellations have to be made in writing. The Austrian Hotel Contract Conditions apply.

Health & spa

  • We strongly recommend you book your spa treatments at the time you are making your room reservation so we are able to ensure you get the times you want.
  • We do not offer refunds for treatments not made use of as part of a spa package.
  • Cancellations at short notice are subject to a 50% charge.

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